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Q.
11
대화를 듣고, 남자가 환불을 받으려는 이유로 가장 적절한 것을 고르시오.
- 1
- 주문한 색상과 달라서
- 2
- 제품이 작동하지 않아서
- 3
- 동일한 제품을 선물 받아서
- 4
- 배송이 너무 오래 걸려서
- 5
- 배송 중 제품이 파손되어서
- 스크립트
-
[ Telephone rings.]
W : Spring Hills Shopping. How may I help you?
M : I’d like to request a refund on an order I made.
W : Can you tell me your name, please?
M : My name is John Spencer.
W : Hold on a second. [ Typing sound] Did you buy an electric shaver?
M : Yes, I did.
W : I found it was delivered three days later than it was supposed to be.Is that the reason why you want to get a refund?
M : No. That wasn’t a big deal. And the product was delivered safe andundamaged.
W : Can you tell me why you want a refund then?
M : I got the same item as a gift from my colleague.
W : I get it. We’ll refund your money and send someone to pick up the productfrom your place.
M : Okay. Thanks - 해설
- 해설
- 토픽
- 2021_듣기평가_고2_2회_11번
- 단어장